VoIP & Cloud Telephony

Cloud phone environment for handsets, softphones, or Teams. Integration with CRM and business apps. Per user pricing.

12+ Years
Experience
90 Min
Response Time
100%
Data Security
24/7
Support Available

What We Provide

Our voip & cloud telephony service is designed to help Sydney businesses achieve reliable, secure, and efficient technology operations.

Handsets, softphones, or Microsoft Teams

Call flows, auto attendants, and queues

Integration with CRM and business apps

Unlimited national and mobile calls

99% service availability target

Business Outcomes

  • Reduced downtime and faster issue resolution
  • Predictable monthly costs with no surprise bills
  • Expert support without hiring full-time staff
  • Proactive approach that prevents issues
  • Clear reporting and accountability

How It Works

Getting started with voip & cloud telephony is simple

1

Discovery

We assess your current environment and understand your needs

2

Planning

We develop a tailored solution and implementation plan

3

Implementation

We deploy the solution with minimal disruption to your operations

4

Support

Ongoing management, monitoring, and continuous improvement

Frequently Asked Questions

Common questions about voip & cloud telephony

What is VoIP and how does it benefit my business?

VoIP (Voice over Internet Protocol) delivers phone calls over the internet instead of traditional phone lines. Benefits include lower costs, flexibility to work anywhere, advanced features, and easy scaling.

Can VoIP integrate with Microsoft Teams?

Yes, we can implement Microsoft Teams Phone System, allowing your staff to make and receive calls directly within Teams. This consolidates communication tools and simplifies user experience.

What happens if the internet goes down?

We implement redundancy options including mobile failover, call forwarding to mobiles, and voicemail-to-email. Our 99% uptime SLA ensures business continuity even during outages.

Ready to Get Started?

Contact us to discuss how voip & cloud telephony can help your business.