VoIP & Cloud Telephony
Cloud phone environment for handsets, softphones, or Teams. Integration with CRM and business apps. Per user pricing.
What We Provide
Our voip & cloud telephony service is designed to help Sydney businesses achieve reliable, secure, and efficient technology operations.
Handsets, softphones, or Microsoft Teams
Call flows, auto attendants, and queues
Integration with CRM and business apps
Unlimited national and mobile calls
99% service availability target
Business Outcomes
- Reduced downtime and faster issue resolution
- Predictable monthly costs with no surprise bills
- Expert support without hiring full-time staff
- Proactive approach that prevents issues
- Clear reporting and accountability
How It Works
Getting started with voip & cloud telephony is simple
Discovery
We assess your current environment and understand your needs
Planning
We develop a tailored solution and implementation plan
Implementation
We deploy the solution with minimal disruption to your operations
Support
Ongoing management, monitoring, and continuous improvement
Frequently Asked Questions
Common questions about voip & cloud telephony
What is VoIP and how does it benefit my business?
VoIP (Voice over Internet Protocol) delivers phone calls over the internet instead of traditional phone lines. Benefits include lower costs, flexibility to work anywhere, advanced features, and easy scaling.
Can VoIP integrate with Microsoft Teams?
Yes, we can implement Microsoft Teams Phone System, allowing your staff to make and receive calls directly within Teams. This consolidates communication tools and simplifies user experience.
What happens if the internet goes down?
We implement redundancy options including mobile failover, call forwarding to mobiles, and voicemail-to-email. Our 99% uptime SLA ensures business continuity even during outages.
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Ready to Get Started?
Contact us to discuss how voip & cloud telephony can help your business.