Integration Engineering
Optimise Business Efficiencies with Integrations, Automations & AI
Transform your business operations by connecting systems, automating workflows, and leveraging AI technology. Reduce manual work, eliminate errors, and unlock new levels of productivity.
The Challenge
Common problems businesses face that integration engineering solves.
Disconnected Systems
Critical business data trapped in silos, requiring manual data entry and reconciliation.
Manual Processes
Hours wasted on repetitive tasks that could be automated with proper integration.
Lost Productivity
Teams switching between multiple systems, copying and pasting data, prone to errors.
Poor Visibility
No single source of truth, making it difficult to get real-time business insights.
What We Provide
Our integration engineering service is designed to help Sydney businesses achieve reliable, secure, and efficient technology operations.
Fixed-price discovery workshops ($2,500-$5,000)
Custom integrations between core systems
AI tools embedded into existing workflows
Workflow automation and exception handling
Real-time monitoring and 99.9% uptime SLA
Monthly support packages ($500-$2,500)
Business Outcomes
- Reduced downtime and faster issue resolution
- Predictable monthly costs with no surprise bills
- Expert support without hiring full-time staff
- Proactive approach that prevents issues
- Clear reporting and accountability
Integration Engineering Capabilities
Our expertise spans across major platforms and custom solutions.
Microsoft Ecosystem
- ✓Microsoft 365
- ✓SharePoint Online
- ✓Microsoft Teams
- ✓Exchange Online
- ✓Power Platform
- ✓Azure Services
Accounting & Finance
- ✓Xero
- ✓MYOB
- ✓QuickBooks
- ✓Sage
- ✓NetSuite
- ✓Banking APIs
CRM & Sales
- ✓HubSpot
- ✓Salesforce
- ✓Pipedrive
- ✓Microsoft Dynamics
- ✓Zoho CRM
- ✓Monday.com
Communication
- ✓Slack
- ✓Microsoft Teams
- ✓Zoom
- ✓Twilio
- ✓SendGrid
- ✓Mailchimp
Documents & Storage
- ✓SharePoint
- ✓OneDrive
- ✓Dropbox
- ✓Google Drive
- ✓Box
- ✓DocuSign
Custom & Legacy
- ✓REST APIs
- ✓GraphQL
- ✓SOAP Services
- ✓Database Direct
- ✓File-based
- ✓Screen Scraping
Our Process
A proven methodology that delivers results. From discovery to deployment, we ensure your project succeeds.
Discovery Workshop
We begin with a comprehensive workshop to understand your systems, processes, and integration goals.
Key Deliverables:
- Current state assessment
- Integration requirements document
- Technical feasibility analysis
- Solution architecture design
- Fixed-price implementation quote
Solution Design & POC
We create a proof of concept to validate the integration approach and demonstrate core functionality.
Key Deliverables:
- Detailed technical design
- Proof of concept build
- Security & compliance review
- Performance benchmarks
- Risk assessment
Development & Testing
Our team builds the complete integration solution with comprehensive testing at each stage.
Key Deliverables:
- Full integration development
- Unit & integration testing
- Error handling & retry logic
- Performance optimization
- Documentation creation
Deployment & Training
We deploy the solution to production and provide thorough training to your team.
Key Deliverables:
- Production deployment
- User training sessions
- Admin documentation
- Handover procedures
- Go-live support
Ongoing Support
We provide continuous monitoring, maintenance, and enhancements to ensure optimal performance.
Key Deliverables:
- 99.9% uptime SLA
- Proactive monitoring
- Issue resolution
- Monthly reporting
- Enhancement requests
Proven Results
Our integration engineering solutions deliver measurable business value
Transparent Pricing
Clear, predictable pricing for every stage of your journey
Discovery Workshop
Perfect for understanding your integration needs
- Current state assessment
- Requirements gathering
- Technical feasibility
- Solution architecture
- Implementation roadmap
- Fixed-price quote
Integration Project
End-to-end integration implementation
- Everything in Discovery
- Full development
- Comprehensive testing
- Production deployment
- Team training
- 30-day warranty
Managed Support
Ongoing support and maintenance
- 99.9% uptime SLA
- Proactive monitoring
- Issue resolution
- Monthly reporting
- Enhancement requests
- Priority support
Frequently Asked Questions
Common questions about integration engineering
What types of systems can you integrate?
We integrate a wide range of business systems including Microsoft 365 (SharePoint, Teams, Exchange), accounting software (Xero, MYOB, QuickBooks), CRM platforms (HubSpot, Salesforce, Pipedrive), and custom APIs. Our team has experience with REST, GraphQL, webhooks, and legacy system integrations.
How long does a typical integration project take?
Project timelines vary based on complexity. A simple point-to-point integration might take 2-4 weeks, while enterprise-wide integration projects can span 2-6 months. We start with a fixed-price discovery workshop (1-2 weeks) to provide accurate timelines and costs.
What is your integration development process?
Our proven process includes: 1) Discovery Workshop to understand requirements, 2) Solution Design & POC development, 3) Iterative Development & Testing, 4) Deployment & Training, and 5) Ongoing Support & Monitoring. Each phase has clear deliverables and checkpoints.
How do you ensure integration reliability?
We implement comprehensive error handling, retry logic, and monitoring for all integrations. Our solutions include detailed logging, alerting systems, and 99.9% uptime SLAs. We also provide ongoing support packages to ensure your integrations continue running smoothly.
Can you integrate with legacy or proprietary systems?
Yes, we have extensive experience integrating legacy and proprietary systems. We can work with databases, file-based integrations, screen scraping, and custom protocols. Our team will assess your systems during the discovery phase and design appropriate integration strategies.
What are the costs involved?
We offer transparent pricing with three models: Fixed-price discovery workshops ($2,500-$5,000), Project-based implementation (quoted after discovery), and Monthly support packages ($500-$2,500). All quotes include detailed scope, timelines, and deliverables.
Related Services
Explore other integration & automation services
You Might Also Need
Complementary services that work well with integration engineering
Microsoft 365 Tenant & Licence Management
Day-to-day management of your Microsoft environment
Learn moreIT Strategy, Reporting & TransformationStrategic Planning & Roadmaps
Align IT plans with growth and operational goals
Learn moreWebsite & Web Application DevelopmentDiscovery & Strategy
Understand what success looks like for your organisation
Learn moreReady to Get Started?
Book a discovery workshop to discuss how integration engineering can transform your business.