IT Health Check: 15 Questions Every Sydney Business Owner Should Ask
IT Support8 min read6 October 2025

IT Health Check: 15 Questions Every Sydney Business Owner Should Ask

Assess your technology environment with this self-audit checklist. Identify vulnerabilities, inefficiencies, and opportunities before they become problems.

Regular IT health checks identify vulnerabilities, inefficiencies, and opportunities before they become problems. Use this self-assessment checklist to evaluate your Sydney business's technology environment and prioritise improvements.

Security Health Check

  1. Is MFA enabled for all cloud accounts, especially Microsoft 365?
  2. When was your last security awareness training for staff?
  3. Are all systems and applications regularly patched and updated?
  4. Do you have endpoint protection (antivirus/EDR) on all devices?
  5. Are administrative accounts separate from daily-use accounts?

Backup and Recovery

  1. Are all critical data and systems backed up?
  2. When did you last test a backup restoration?
  3. Do you have off-site or cloud backup for disaster recovery?
  4. Is your Microsoft 365 data backed up (separate from Microsoft's retention)?
  5. Do you have a documented disaster recovery plan?

Infrastructure and Operations

  1. Is your hardware less than 5 years old and still supported?
  2. Are operating systems current and receiving security updates?
  3. Do you have monitoring and alerting for critical systems?
  4. Is your internet connection reliable with adequate bandwidth?
  5. Do you have documented IT policies that staff acknowledge?

Scoring Your Health Check

  • 12-15 "Yes" answers: Good foundation—focus on optimisation
  • 8-11 "Yes" answers: Address gaps before they become problems
  • Under 8 "Yes" answers: Significant risk—prioritise security and backup improvements

How We Researched This Article

This article was compiled using information from authoritative industry sources to ensure accuracy and relevance for Australian businesses.

Sources & References

* Information is current as of the publication date. Cybersecurity guidelines and best practices evolve regularly. We recommend verifying current recommendations with the original sources.

Frequently Asked Questions

How often should we do an IT health check?

Formal review at least annually, with ongoing monitoring of key metrics. After significant changes (new systems, office moves, major incidents), conduct targeted reviews.

Should we get an external IT assessment?

External perspectives identify blind spots. Consider professional assessment every 1-2 years, especially if you don't have dedicated IT expertise internally.

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