Security Priorities
- Zero Trust maturity: Move beyond basic MFA to comprehensive identity verification
- AI-powered threats: Prepare for more sophisticated, AI-generated phishing and attacks
- Supply chain security: Assess and manage vendor security risks
- Privacy compliance: Prepare for evolving Australian privacy regulations
Productivity and AI
- AI integration: Move from experimentation to productive use of AI tools
- Copilot deployment: Expand Microsoft Copilot to knowledge workers
- Process automation: Identify and automate repetitive business processes
- Hybrid work optimisation: Refine remote work tools and policies
Infrastructure Considerations
- Cloud cost optimisation: Review and right-size cloud spending
- Network modernisation: Evaluate SD-WAN, SASE for distributed workforces
- Device lifecycle: Plan hardware refreshes before support ends
- Sustainability: Consider environmental impact of IT decisions
Strategic Investments
- Data and analytics: Build capability to derive insights from business data
- Customer experience: Technology to improve client interactions
- Talent and skills: Invest in IT skills development or partnerships
- Technical debt: Address legacy systems and outdated practices
How We Researched This Article
This article was compiled using information from authoritative industry sources to ensure accuracy and relevance for Australian businesses.
Sources & References
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Gartner Top Technology Trends
Annual technology trend predictions from industry analysts
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Microsoft Industry Trends
Technology trends and insights for Australian industries
* Information is current as of the publication date. Cybersecurity guidelines and best practices evolve regularly. We recommend verifying current recommendations with the original sources.
Frequently Asked Questions
How do we prioritise among all these areas?
Align with business objectives. What business goals does technology need to support? Security should be foundational, then prioritise based on strategic impact and available resources.
How much should we budget for IT in 2026?
Most SMBs spend 3-6% of revenue on IT. However, transformation initiatives, security improvements, or growth may require higher investment. Start with business requirements and build a bottom-up budget.
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