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​ASK US ABOUT OUR SERVICE AND PRICE BEAT GUARANTEE!

MANAGED IT SERVICES

THE MOST RELIABLE WAY TO MANAGE YOUR IT NEEDS

Rather than a break-fix approach, Managed IT Services provide the most comprehensive approach to business IT support in Sydney. Our strategy comes with the benefit of knowing you won’t be exceeding your IT budget with every call-out.

 

Jump on board for IT support with predictable costs and a proactive approach.

BRING MORE CONSISTENCY TO YOUR BUSINESS

PREDICTABLE COSTS

Monthly service fees mean budgeting is easier than ever

UNLIMITED SUPPORT HOURS

You’ll never have to put budget constraints before the quality of your IT support again

PROACTIVE MAINTENANCE

We pinpoint potential concerns before they result in disruption to your business

SECURITY AND DATA MONITORING

Daily network monitoring and updated security tools mean your data and infrastructure are always secure

TESTIMONIAL

“By really listening to our technology needs, Peer 2 Peer IT Solutions provided solutions that fit our unique business model. Their ongoing support and services have been instrumental to our company’s growth.”

Jennifer - CEO - CityWide Civil Works

WE’RE HERE FOR YOU

As managed service providers, you can rest easy knowing our interests are aligned with yours. If you have downtime because of IT issues, you are losing productivity - costing both time and money. But excessive support hours cost us too. That’s why we’ll always aim to reduce the amount of reactive IT support hours spent, by proactively managing your systems and preventing IT issues whenever possible.

01

TAILORED PACKAGES FOR YOUR BUSINESS

Helping you manage the specific aspects of your IT that you need help with, according to the nuances of your business.

02

GROW ON THE

GO

Handpick our managed services that suit your requirements and budget now, while we work on your applications’ performance with a view to growth.

03

COMPLETE OPERATIONS MANAGEMENT

This type of package means we are responsible for your network management, IT equipment and IT operations for complete peace of mind.

ENHANCED PRODUCTIVITY THANKS TO COMPREHENSIVE MONITORING

Round-the-clock monitoring using industry standard technologies give us real-time alerts to:

Know what you’re getting. Each site visit within a managed IT solutions plan includes:

Jump on board for IT support with predictable costs and a proactive approach

SYSTEM MALFUNCTIONS

Lost data is retained from the most recent file backups.

BACKUP FAILURES

Your server will be back up and running quickly so that your business can resume its normal processes.

SECURITY BREACHES

Hardware failures are rectified or replaced for reliable ongoing functionality.

VIRUS OUTBREAKS

Hardware failures are rectified or replaced for reliable ongoing functionality.

STORAGE ALERTS

Hardware failures are rectified or replaced for reliable ongoing functionality.

ASSESS SERVER ERROR LOGS
TEST RESTORE TO ENSURE BACKUP FUNCTION IS OPTIMAL
ASSESS INTRUSION ATTEMPTS AND SECURITY BREACHES
LATEST SERVER SOFTWARE & HARDWARE UPDATES
OPTIMISATION OF SYSTEM PERFORMANCE
DETAILED REPORTING ON RESOLVED ISSUES

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