IT SUPPORT

WHAT IS IT DOWNTIME COSTING YOUR BUSINESS?

We understand that time spent struggling with systems is time that can be better spent on your clients. There’s no need to handle IT issues in-house when access to stress-free support is available. That’s why we provide premier IT support services to businesses across Sydney and the greater metropolitan area.

 

Ready to receive the right level of IT support?
 

IMAGINE HAVING 24/7 IT SUPPORT IN SYDNEY YOU CAN COUNT ON WITHOUT QUESTION

REMOTE

Secure, remote log-on for efficient and cost-effective response

ON-SITE

Fast on-site support for any issues that can’t be resolved remotely

TESTIMONIAL

We recently experienced a catastrophic hardware failure which rendered the network inaccessible. Peer 2 Peer were able to respond very quickly to ensure we were able to resume services efficiently and without the loss of any critical data. After receiving the initial call that the equipment had failed, Peer 2 Peer were onsite within 90 mins to begin recovery operations. Without their commitment and efficiency, it would have meant a greater financial impact to the business.

Helen - CFO - KMOne Civil

OUR GOAL FOR YOUR BUSINESS? IT’S SIMPLE - PEAK PERFORMANCE.

We offer IT support on an ‘as-needed’ basis. This type of break-fix IT support is
ideal for businesses in these situations:

Need a higher level of support than our break-fix services? Our Managed IT Services are just for you.

COMPLETE IT SUPPORT SERVICES IN SYDNEY - FOR YOUR PEACE OF MIND

Whether you’re a start-up with limited IT know-how or a larger company whose internal support could use some additional backup on an as-needed basis, our team of experts can help you with:

  • 01

    PROCUREMENT AND INTEGRATION

    ●    System design
    ●    Hardware and software procurement
    ●    System installation & integration
    ●    Asset management

  • 02

    NETWORK SETUP AND ADMINISTRATION

    ●    Wireless and wired network installations
    ●    Server and network monitoring

  • 03

    DATA BACKUP AND RECOVERY

    ●    Routine and secure data backup solutions
    ●    Recovery of critical data
    ●    Disaster recovery planning

  • 04

    DESKTOP AND END-USER SUPPORT

    ●    Remote support
    ●    Desktop support
    ●    Diagnosis of technical issues
    ●    Routine maintenance

  • 05

    NETWORK SECURITY

    ●    Security assessments
    ●    Security monitoring
    ●    Network security updates

  • 06

    EMAIL SERVICES

    ●    Email service provision
    ●    Exchange email and spam filtering

NO INTERNAL IT SUPPORT

CONVENIENCE OF NO ONGOING COSTS

interim support for internal it staff

SUPPORT OVERFLOW FOR PARTICULAR PROJECTS

business INDEPENDENT REVIEWs

Ready to receive the right level of IT support?

RELIABLE
EASY COMMUNICATION
COST-EFFECTIVE
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©2018 Peer 2 Peer IT Solutions.